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House of Caring Ltd is dedicated to protecting your privacy while delivering trusted care through our respite care homes services.
Effective Date: 20 February 2025
House of Caring Ltd is committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our services, you agree to the collection, use, and processing of your personal data as outlined in this Privacy Policy.
We collect and process personal data only when necessary to provide our services effectively. This may include:
We ensure that all data collected is processed lawfully, fairly, and transparently, following GDPR principles.
We process your personal data based on the following lawful grounds:
Contractual Obligation – To provide the care services you have requested
Legitimate Interest – To improve our services, communication, and customer experience
Legal Obligation – To comply with UK laws and regulatory requirements
Consent – Where applicable, for marketing or non-essential data collection (with the option to withdraw at any time)
Your personal data may be stored or processed outside the United Kingdom, in compliance with UK GDPR. If we transfer your data to a country that does not have the same data protection laws, we will ensure adequate safeguards are in place, such as:
By providing your personal information, you consent to this transfer and processing under these safeguards.
We implement strict security measures to protect your personal data from loss, misuse, unauthorized access, or disclosure. These include:
Although we take all necessary precautions, no method of electronic transmission is 100% secure. If a data breach occurs, we will notify affected individuals and relevant authorities in accordance with UK GDPR requirements
We may share personal data in the following circumstances:
We never sell or trade your personal data to third parties.
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
✅ Right to Access – Request copies of your personal data
✅ Right to Rectification – Request correction of inaccurate or incomplete data
✅ Right to Erasure (“Right to be Forgotten”) – Request deletion of your personal data under certain conditions
✅ Right to Restrict Processing – Request limited processing of your data
✅ Right to Data Portability – Request transfer of your data to another service provider
✅ Right to Object – Object to data processing for marketing or legitimate interest purposes
📩 To exercise your rights, please contact us at: privacy@houseofcaring.co.uk
We use Google Analytics to monitor website traffic and improve user experience. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on: https://policies.google.com/privacy?hl=en
You can manage cookie preferences via our cookie consent banner upon visiting our website.
Our website may contain links to third-party websites. We do not control these external sites and encourage you to review their privacy policies before sharing personal data.
We do not knowingly collect personal data from individuals under 18 years of age. If you believe a child has provided us with data, please contact us immediately, and we will take necessary action to remove the information.
We may update this Privacy Policy periodically to reflect changes in laws, regulations, or company practices. You will be notified of significant changes via email or a website notice.
📅 Last Updated: 20 February 2025
For any questions about this Privacy Policy or data protection concerns, please contact:
📍 House of Caring Ltd
Office 164, Slough Regus, 268 Bath Road, Slough, SL1 4DX 117 High Street, Brodesley Birmingham, B12 0JU
📧 privacy@houseofcaring.co.uk
📞 +44 7404 452444
House of Caring Ltd
Providing compassionate home care services tailored to support children, adults, and the elderly across Berkshire & surrounding areas. Our trained professionals ensure safety, dignity, and independence for your loved ones
©Copyright 2025. All Rights Reserved. House Of Caring Ltd.
